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Need Help?

Running into an issue? Help is right here.

Emergency numbers, tourist assistance, hospitals, and practical info — find a solution quickly.

Emergency

Emergency

For urgent situations, contact the appropriate emergency service directly.

Tourist Assistance

Tourist Assistance

For travel, tourism, immigration, and visitor support.

Tourist Police

1155

For tourist assistance and police support.

Call 1155

Tourism Information

1672

Tourism Authority of Thailand (TAT) — for tourism information and assistance.

Call 1672

Immigration

1178

Immigration Police — for immigration and visa-related enquiries.

Call 1178

Hospitals

Hospitals

For medical care and emergency treatment in Chiang Mai.

Bangkok Hospital Chiang Mai

Emergency & Trauma Center

  • Open 24 hours.
  • International Medical Services and Chinese interpretation are available.
Call Call Map Website

Maharaj Nakorn Chiang Mai Hospital

University hospital and major medical facility in Chiang Mai.

Map Website

What Should I Do?

What Should I Do?

01

Medical Emergency

Call 1669.

If possible, share your current location with the emergency service.

02

Crime or Immediate Danger

Call 191.

For tourist assistance, call 1155.

03

Road Accident

For medical emergencies, call 1669.

If police assistance is required, call 191.

04

Lost Passport or Immigration Problem

Contact Immigration at 1178 or Tourist Police at 1155.

05

Lost Phone or Belongings

Contact the relevant police service and Tourist Police.

If your phone is lost, use another device to contact your hotel, travel companion, or relevant service if possible.

06

Unsure Who to Contact

Call Tourist Police 1155.

Before You Call

Before You Call

  1. 01

    Know your location

    Open your map and check your current location.

  2. 02

    Explain what happened

    Keep your explanation short and clear.

  3. 03

    Keep your phone available

    Make sure responders can contact you.

  4. 04

    Save important information

    Keep your hotel name, address, passport information, and travel insurance details accessible when relevant.

Official Information

Official Information

For the most current information, always verify important emergency and service details with the relevant official organization.

Tourist PoliceTourism Authority of ThailandImmigration BureauBangkok Hospital Chiang MaiChiangmai Ram HospitalMaharaj Nakorn Chiang Mai Hospital

Emergency numbers and services may change. For urgent situations, contact the relevant official service directly.